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We will answer the most frequent questions our team is asked by practitioners and patients. Step by step these will be expanded by webinar videos and other instructional videos.

Please contact us to order a testkit for the blooddraw.
After you've received the testkit we recommend using the internet-based DHL platform mydhl.express.dhl to order a DHL pickup.
If your testkit does not contain a DHL Shipment Waybill, please contact us some days before getting your blood drawn. In this case we will create your DHL Shipment Waybill and email it back, so that you can print it.

Please contact us to order a testkit for the blooddraw.
After you've received the testkit we recommend using the internet-based UPS platform www.ups.com to order a UPS pickup.
If your testkit does not contain a UPS Shipment Waybill, please contact us some days before getting your blood drawn. In this case we will create your UPS Shipment Waybill and email it back, so that you can print it.

The COVID-19 Symptomchecklist is a supportive tool in the clinical diagnosis of the practitioner/therapist. It does not replace a detailed clinical diagnosis.

1. Completing the COVID-19 Symptom Checklist for:
   • Patients who have previously tested positive via a swab test,
   • Patients with previous typical COVID-19 symptoms,
   • People from risk-groups with previous contact with persons infected with the COVID-19 virus,
   • 2 - 3 weeks after onset of symptoms or 4 -5 weeks after exposure!
2. If a past infection is suspected, run the SARS-CoV2 IgG/IgA ELISA antibody test in the laboratory or the SARS-CoV2 IgG/IgM rapid test (in the laboratory or clinic, using serum), to check the patient’s immune response
3. Interpretation of the antibody results by medical professional with the patient or subject (e.g. whether the infection has already taken place or a possible immunity)